Privacy Policy

The Company collects the following categories of information when you use our services: (a) Information You Provide Directly: When you submit inquiries through our contact form, we collect your name, email address, and the content of your message. This information is necessary to respond to your requests and provide appropriate support. (b) Automatically Collected Information: When you access our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of access, and duration of visits. (c) Cookie Data: We use cookies and similar tracking technologies to collect information about your browsing behavior. For details, please refer to our Cookie Policy.

The Company uses the collected information for the following purposes: - Responding to inquiries and providing customer support - Improving and optimizing our services and website functionality - Analyzing usage patterns to enhance user experience - Ensuring the security and integrity of our platform - Complying with legal obligations and regulatory requirements - Communicating service updates and relevant information (with your consent) We do not use your personal information for purposes other than those stated above without obtaining your prior consent.

The Company does not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances: - When we have your explicit consent - When required by law, regulation, legal process, or enforceable governmental request - When necessary to protect the rights, property, or safety of the Company, our users, or the public - With trusted service providers who assist us in operating our website and services, subject to confidentiality obligations In the event of a business transfer, merger, or acquisition, user information may be transferred as part of business assets. We will notify affected users before their information becomes subject to a different privacy policy.

The Company implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, regular security assessments, access controls limiting employee access to personal information, and secure data storage with regular backup procedures. However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Inquiry data submitted through our contact form is retained for a period of three (3) years from the date of submission, after which it is securely deleted. Automatically collected technical data is retained for twelve (12) months.

Under applicable data protection laws, you have the following rights regarding your personal information: - Right of Access: You may request information about what personal data we hold about you. - Right to Rectification: You may request correction of inaccurate or incomplete personal data. - Right to Erasure: You may request deletion of your personal data under certain circumstances. - Right to Restrict Processing: You may request that we limit the processing of your personal data. - Right to Data Portability: You may request to receive your personal data in a structured, commonly used format. - Right to Object: You may object to the processing of your personal data for certain purposes. To exercise any of these rights, please contact us at info@jwealthlab.com. We will respond to your request within thirty (30) days.

Your personal information may be transferred to and processed in countries other than your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws, including the Act on the Protection of Personal Information (APPI) of Japan.

The Company reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly. We encourage you to review this Privacy Policy periodically. Continued use of our services after modifications constitutes acceptance of the updated policy.

For questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact: JWealthLab Co., Ltd. Roppongi Grand Tower 24F, 3-2-1 Roppongi, Minato-ku, Tokyo 106-0032 Email: info@jwealthlab.com Data Protection Officer: Legal Affairs Department